Effective Date: 1 January 2025

Terms of Service

Welcome to Vantage iTech! By accessing and using our website
(www.vantage-it.co.za) and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.
  1. General
    1. These Terms of Service govern your use of the Vantage iTech website and services.
    2. We reserve the right to update, modify, or replace any part of these Terms without prior notice. Continued use of our website constitutes acceptance of any changes.
  2. Products & Orders
    1. We offer a wide range of technology equipment and other related products, subject to availability.
    2. We reserve the right to refuse or cancel any order at our discretion.
    3. Prices are subject to change without notice.
    4. We strive to provide accurate product descriptions and images, but slight variations may occur.
  3. Payments & Billing
    1. All transactions are processed securely via trusted third-party payment gateways.
    2. You agree to provide accurate and complete billing and shipping information.
    3. If your payment is declined, we reserve the right to cancel your order.
  4. Shipping & Delivery
    1. We offer nationwide shipping within South Africa.
    2. Estimated delivery times are provided at checkout but may vary due to unforeseen circumstances.
    3. Once your order is shipped, we are not responsible for delays caused by the courier service.
    4. Customers are responsible for providing the correct shipping address. If an order is returned due to an incorrect address, additional charges may apply.
  5. Returns & Exchanges
    1. We have a 30-day return & exchanges policy.
    2. If you receive a defective or incorrect item, please contact us at finance@vantage-it.co.za within 7 days of delivery with proof of the issue.
    3. Approved refunds will be processed via the original payment method within 7–10 business days.
  6. Intellectual Property
    1. All content on this website, including logos, images, text, and product designs, is the property of Vantage iTech and is protected by intellectual property laws.
    2. Unauthorized reproduction or use of any content is strictly prohibited.
  7. Privacy Policy
    1. Your personal information is collected, stored, and processed in accordance with our Privacy Policy.
    2. We do not sell or share your personal data with third parties without consent, except as required by law.
  8. Limitation of Liability
    1. Vantage iTech is not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.
    2. Our liability is limited to the purchase price of the product in question.
  9. Governing Law
    1. These Terms are governed by the laws of South Africa.
    2. Any disputes shall be resolved in South African courts.
  10. Contact Information

    If you have any questions or concerns regarding these Terms, please contact us at:

    Vantage iTech
    Email: finance@vantage-it.co.za
    Phone: +27 87 163 6321